Service Process
From the rigorous selection of raw materials to the meticulous control during the production process and the stringent standards applied during finished-product inspection, every single step vividly demonstrates Xinhuitong Hardware’s unwavering commitment to quality.
Demand matching
We focus on the core needs of our customers, providing professional hardware compatibility recommendations to help optimize product solutions. When design support is required, a dedicated designer will offer customized design insights, thereby strengthening the foundation of collaborative trust.
Sample making and mold opening
Complete sample production according to customer requirements. For products requiring mold development, the mold development costs will be borne by the customer; however, if the order quantity meets the target, the corresponding mold costs can be refunded.
Contract performance
After both parties confirm the drawings, they will sign the contract, and the customer will pay the deposit. The production cycle begins once the custom mold is completed.
Delivery Guarantee
The product delivery time shall not exceed 45 days, ensuring timely fulfillment and delivery.
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